Alex Carrausse

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MBA participant at INSEAD Business School Support Project Manager at Sagem Défense Sécurité (SAFRAN Group) Alex Carrausse You Alex Carrausse MBA participant at INSEAD Business School (Class of July 2008) Singapore * Send InMail * Get introduced through a connection * Add Alex to your network * Profile * Q&A * Recommendations * Connections Current * MBA participant at INSEAD Business School Past * Support Project Manager at Sagem Défense Sécurité (SAFRAN Group) * IT manager at French School, Seoul - South Korea * High-tech ventures consultant at TigerStock.com Inc., Seoul - South Korea Education * INSEAD Business School * Université Paul Sabatier (Toulouse III) Recommended This user has 1 recommendation(s) 1 person has recommended Alex 1 co-worker Connections 368 connections Industry Management Consulting Websites * My Company * My Website * INSEAD Business School Public Profile http://www.linkedin.com/in/carrausse Questions & Answers Expertise in: * Personnel Policies (1 best answer) * Staffing and Recruiting (1 best answer) * …and others Alex’s answers (2) Currently you are showing your questions, answers and expertise. Change this setting. Summary Currently earning a Full-Time MBA at INSEAD business school in Singapore, I want to leverage 10 years of international experience in the high-tech industry to pursue a career in general management in Asia. Proven experience in information systems management, including large project implementation, service delivery and customer support with direct responsibility over clients’ relationships. In-depth understanding of pre-sales and after-sales support, service delivery and customer relationship management (CRM) through the management of teams of support engineers. Strong team building and interpersonal skills tested and proved during ground responsibilities in Korea, Nigeria, France and UK. Ability to lead cross-cultural teams and knowledge of the Asian business culture demonstrated while leading teams and several international projects. Broad problem solving skills and strategic thinking acquired through the management of several multi-million euros projects including a $5m high-profile project delivered across 4 international airports in the UK in 2006. Specialties: Customer Relationship Management, CRM, MBA, Business Development in Asia, Corporate Strategy, Team building, Team recruitment, INSEAD, Business School, Singapore, Asia, Korea, Seoul, Information Systems, Biometrics, ID Cards, General Management, VP, Director, Country Manager, High-tech consultant. Experience MBA participant INSEAD Business School (Privately Held; 501-1000 employees; Venture Capital & Private Equity industry) August 2007 – Present ( 5 months) Currently pursuing a full time MBA programme at INSEAD Business School (Singapore campus). My goal is to work as a strategy consultant and business leader in the Asia-Pacific region. I have a preference for the high-tech industry but I'm open to broader perspectives. I intend to leverage from my previous 8 years experiences in Information Systems and Customer Support (South Korea, France, Nigeria, United Kingdom). Support Project Manager Sagem Défense Sécurité (SAFRAN Group) (Privately Held; 10,001 or more employees; Defense & Space industry) April 2003 – July 2007 (4 years 4 months) Team Leadership • Led several teams of engineers to develop and implement key projects related to airport security and biometric identification systems Operations Management • Built and spearheaded teams of technical support engineers on high-profile information systems requiring high availability • Reported directly on project progress and major issues to senior government officials. Dramatically improved system performance by designing lean support procedures and adequate technical training Strategy and Business Development • Interacted with senior government officials and conducted the change management strategy with client to successfully integrate a new high-tech system in a complex environment • Influenced the development of a new line of biometrics products by providing extensive field experience and customer feedback • Promoted to Customer Support Project Manager in 2006 and handled a portfolio clients in Nigeria, France, UK and Belgium Alex has 1 recommendation (1 co-worker) including: * Damien Duval, Customer Support Leader, SAGEM Défense Sécurité View recommendations IT manager French School, Seoul - South Korea (Educational Institution; 51-200 employees; Information Technology and Services industry) November 2000 – November 2002 (2 years 1 month) • Restructured, improved and managed a $100k IT infrastructure, investing $35k/year in new systems, equipments and software • Enhanced IT facilities for the users community through creative solutions and services (400 users including faculty, administration and student body) High-tech ventures consultant TigerStock.com Inc., Seoul - South Korea (Privately Held; 11-50 employees; Venture Capital & Private Equity industry) April 2000 – October 2000 ( 7 months) • Created, developed and published corporate documents and marketing presentations for the promotion of Korean high-tech ventures to Asian investors • Negotiated and won a $500k investment contract with DBS (Development Bank of Singapore) for the funding of a biotechnology firm in Korea Education INSEAD Business School MBA, Economics, Business and Management, 2007 – 2008 (expected) Currently earning a Full-Time MBA at INSEAD business school in Singapore, I want to leverage 10 years of international experience in the high-tech industry to pursue a career in general management in Asia. Activities and Societies: Awarded INSEAD Asia Enterprise Fund Scholarship – Strong focus on Business in Asia Elected Career Representative and Member of the Student Council Université Paul Sabatier (Toulouse III) MSc, IT, Management, Telecom, 1992 – 1998 • Sailing instructor: Led sailing camps for underprivileged children and university students • Alumni Association (Toulouse): Member of the Board and Chief Editor of the Alumni Address Book Activities and Societies: President of the student council from 1996 to 1997 (ATIUPS STRI) Recommendations For Alex Support Project Manager Sagem Défense Sécurité (SAFRAN Group) ““Alexandre & I have been working for the same Business Unit on the field of biometrics solutions. Handled a portfolio of multinational customers in a quite challenging branch of trade his role has a decisive influence on our company's success. Alexandre is a highly professional and well-organised person. He is a valued and proactive member of a team, giving others the benefit of his customer relationship instinct.”” August 31, 2007 Damien Duval, Customer Support Leader, SAGEM Défense Sécurité worked directly with Alex at Sagem Défense Sécurité (SAFRAN Group) Alex CARRAUSSE MBA INSEAD Business School 1 Ayer Rajah Avenue 138676 Singapore Mobile: +65 9049 7976 Objective: To leverage 10 years of international experience in the high-tech industry to pursue a career in general management in Asia PROFESSIONAL EXPERIENCE 2003 to 2007 - Nigeria, UK, France SAGEM Défense Sécurité - Biometrics and high-tech solutions (60,500 employees, Revenue $11.3b) Support Project Manager Team Leadership -Led a team of 4 engineers on the integration and development of a test project at CDG airport in Paris, which resulted in an innovative and successful solution for automated passenger control -Secured a $15m contract with the Government of Pakistan by leading successfully a team of 6 engineers on a key benchmark test (national passports) -Built and spearheaded a team of 10 in charge of nationwide technical customer support on a cutting-edge border control system installed at UK airports (1m passengers/year) Operations Management -Managed a $10m IBM servers infrastructure, established technical support services and trained a team of 4 engineers upon delivery of a $230m project in Nigeria (National ID Cards) -Coordinated a group of suppliers which installed and activated a $3m project at 4 international airports in the UK (Iris Recognition Immigration System) -Reported on project progress and major issues to senior UK officials. Dramatically improved system performance by designing lean support procedures and adequate technical training Strategy and Business Development -Interacted with senior government officials during key product demonstrations and introduced first-class biometric solutions to stakeholders, as a member of the pre-sales team -Conducted the change management strategy with client to successfuly integrate a new high-tech system in a complex environment (airports) -Influenced the development of a new line of biometrics products by providing extensive field experience and customer feedback (automated biometric passenger identification) -Promoted to Customer Support Project Manager in 2006 and handled a portfolio of 6 different clients in Nigeria, France, UK and Belgium (projects up to $10m related to airport security and ID cards) 2000 to 2002 - South Korea Lycée Français de Séoul - Foreign academic institution IT Manager -Restructured, improved and managed a $100k IT infrastructure, investing $35k/year in new systems, equipments and software -Enhanced IT facilities for the users community through creative solutions and services (400 users including faculty, administration and student body) 2000 - South Korea TigerStock.com - Venture providing consulting services to Korean start-ups High-tech Consultant -Created, developed and published corporate documents and marketing presentations for the promotion of Korean high-tech ventures to Asian investors -Negotiated and won a $500k investment contract with DBS (Development Bank of Singapore) for the funding of a biotechnology firm in Korea EDUCATION 2008 INSEAD Business School MBA Programme (July 2008 - Singapore) Awarded INSEAD Asia Enterprise Fund Scholarship - Strong focus on Business in Asia Elected Career Representative and Member of the Student Council 1995 - 1998 Université Paul Sabatier, Toulouse III, France - Master of Engineering (Diplôme d’Ingénieur-Maître) Major in Telecommunications, Networks and IT systems (IUP STRI) LANGUAGES French (mother tongue), English (fluent), Spanish (intermediate), Korean (basics) EXTRA-CURRICULAR ACTIVITIES Sailing instructor: Led sailing camps for underprivileged children and university students Alumni Association (Toulouse): Member of the Board and Chief Editor of the Alumni Address Book